Service Standards

Service Standards across the Section are working documents and as such we welcome your views and comments on how to improve our service to you.  Please e-mail us with any views, comments or suggestions you may have.

The Performance of Countryside Section is monitored and further detail can be found at

http://www.westlothian.gov.uk/Council_and_government/695/691

The following documents are the Service Standards that we apply to our activities.  The documents will open in a new window or tab.  Close it to return here.  They are PDF documents, which can be downloaded for viewing or printing using the free Adobe Acrobat Reader.  If you do not have this software, please download it FREE from Adobe  .